Warehouse Admin Assistant – Immediate Start
Location: Kilsyth, VIC
Employment Type: Casual ongoing (with a view to permanency)
Pay: Attractive hourly rate
Our client, a global leader in packaging, recycling and logistics, is seeking a Warehouse Admin Assistant with great Customer Service to join their team in Kilsyth. This is a full-time casual ongoing position with the potential to become permanent.
About the Role:
This role is ideal for someone with a strong administrative or customer service background, particularly in a warehouse, logistics, or operations environment. You'll play a vital role in supporting warehouse functions by managing communication between internal teams, transport carriers, and customers, as well as handling day-to-day admin tasks.
Duties and Responsibilities:
* Answering incoming phone calls and assisting with general enquiries
* Responding to customer and internal queries via email and phone
* Liaising with the warehouse team regarding orders, stock levels, and dispatch status
* Coordinating with transport carriers to schedule deliveries and pickups
* Preparing and updating documentation such as delivery dockets, quotes, and order forms
* Maintaining accurate stock and billing records
* Supporting inventory control and reporting
* Managing expectations of internal and external stakeholders
Roster Options:
* Monday to Friday, 7:30 AM – 3:00 PM
* Monday to Friday, 9:00 AM – 5:00 PM
Requirements:
* Excellent attention to detail
* Previous experience in a warehouse admin, logistics support, or customer service role
* Strong communication and interpersonal skills
* Confident using Microsoft Office 365 (Excel, Outlook, Word)
* Experience with CRM or warehouse management systems a plus
* Team-oriented, proactive, and adaptable
* Recent graduates or those with internship experience are welcome to apply
* Must have full Australian working rights
At Quest Personnel, we are passionate about providing equal employment opportunities for all and embracing diversity in the workplace. We actively encourage jobseekers from any background to apply for our positions.
Click the APPLY button to submit your application. If you require more information about this exciting new opportunity, please contact Eva on