Responsibilities Manage all store functions including staffing, scheduling, training, inventory, visual presentation, customer service, point-of-sale, and overall store operations Perform proactive and professional sales services to customers Lead, motivate, train and coach the store team for optimizing sales performance and achieving sales goals Manage store operations and stock inventory Dealing with Head Office emails and producing weekly reports on sales Work closely with marketing, merchandising, and other internal teams for store activities, sales promotions, seasonal launches, etc.
Responsible for organizing staff rosters (monthly) Interviewing new staff & submitting appraisals to Head Office Requirements Tertiary education or above At least 5 years of Bags and Luggage experience with at least 2 years in managing a store independently as well as indirect sales or service experience in a retail store Customer-oriented and able to drive amazing customer services Strong leadership skills, interpersonal and people management skills Adaptive to change and good problem-solving skills Strong commercial & marketing sense and good analytical and numeric skills