Business Trainee Opportunity
This role offers a unique chance to develop your skills in business while gaining on-the-job experience.
About the Position
* A full-time position with paid study time, allowing you to balance work and learning.
* The initial contract is for 12 months, with opportunities for long-term career advancement.
* You will be part of a supportive work environment that promotes an inclusive culture.
* Full access to our Employee Assistance Program ensures your well-being is prioritized.
* This versatile role allows you to gain experience in multiple areas of the business.
Key Responsibilities:
1. Enter and manage customer orders, invoices, dockets, and related documentation accurately and efficiently.
2. Maintain up-to-date electronic and hard-copy filing systems for all customer records, ensuring seamless access and retrieval.
3. Monitor outstanding orders and ensure timely completion and follow-up, maintaining excellent customer service standards.
4. Handle customer enquiries via phone and email, providing accurate information and resolving issues promptly.
5. Prepare and issue customer quotations and follow up where required, fostering strong relationships with clients.
6. Liaise with internal teams (Logistics, Production, Accounts, Quality) to provide customer updates, ensuring effective communication and collaboration.
7. Support logistics by preparing delivery documents, updating schedules, and tracking orders, ensuring smooth delivery processes.
8. Communicate delivery status, changes, or delays to customers and internal teams, maintaining transparency and open communication.
9. Maintain office supplies, assist with stocktaking, and support general office administration, contributing to a well-organized and efficient workplace.
10. Comply with quality and WHS procedures and perform additional duties as directed, demonstrating adaptability and a commitment to excellence.