Travel Operations Specialist
We are seeking a seasoned professional to join our Business Services team as a Travel Operations Specialist. This critical role is responsible for ensuring seamless travel arrangements for colleagues and guests from around the world.
The ideal candidate will have excellent communication skills, be self-motivated, and possess a keen eye for detail. They will engage with colleagues to address travel queries and issues, work collaboratively with the wider business services team on company and industry event plans, and hold travel vendors accountable for providing exceptional service.
Responsibilities include:
* Engage with colleagues to resolve travel-related queries and issues
* Collaborate with the business services team on event planning and coordination
* Hold travel vendors accountable for delivering high-quality service
* Verify invoices for accuracy and ensure timely payments, credits, and refunds
* Analyze trends, spend, emissions, and compliance with company policy
* Track unused tickets, credits, and airline points usage
We value team players who are forward-thinking, reliable, and determined individuals. The successful candidate will be able to assume responsibility for projects, processes, and policy, while maintaining a strong focus on delivering results.
We offer a competitive compensation package that takes into account geographical location, experience, and performance. Our annual compensation review ensures we recognize outstanding performance, and in addition to base pay, we offer a performance-driven annual bonus or commission.
We provide a range of benefits that reflect our values and ideals, including:
* A distributed work environment with regular team sprints
* A personal learning and development budget of USD 2,000 per year
* Annual compensation review
* Recognition rewards
* Annual holiday leave
* Maternity and paternity leave
* Employee Assistance Programme
* Opportunity to travel to new locations to meet colleagues
* Priority Pass and travel upgrades for long-haul company events