Job Summary:
We are seeking an exceptional retail leader to drive sales and profitability, while developing a high-performing team of employees and volunteers.
The successful candidate will be responsible for maintaining high operational and visual merchandising standards, providing exceptional customer service, and promoting a "safety first" culture within the store.
In this dynamic role, you will plan and manage the store's financial performance, build and support the volunteer workforce, and engage with the local community to strengthen connections and support.
* Main Responsibilities:
* Lead and grow a team of paid employees and volunteers
* Ensure extraordinary customer service in every interaction, every day
* Maintain high operational and visual merchandising standards
* Role-model and promote a 'safety first' culture in-store
* Plan and manage the store's financial performance
* Build and support the volunteer workforce
* Engage with the local community to strengthen connections and support
Requirements:
To be successful in this role, you will need:
* Demonstrated people management skills with an emphasis on volunteers and the community
* Experience in mentoring/training and managing staff
* Proven experience in retail management
* A valid Working With Children Check
* A current drivers licence
About Us:
We are a values-driven organisation dedicated to making a positive impact in the lives of individuals and communities.