About Plumbing World
Plumbing World is a true New Zealand success story that continues to grow and is owned by real Kiwi plumbers. With 60 years in the industry, Plumbing World is proud to deliver great service and guidance to creating beautiful and functional spaces. Our people matter to us, and Plumbing World is devoted to supporting and encouraging our employees to prosper in a diverse and inclusive workforce and we want you to be a part of our kiwi success.
Inclusion + Diversity
Research shows that some individuals, particularly women and underrepresented groups, are less likely to apply for jobs unless they meet every single criterion. If you don't think your experience perfectly aligns, or you don't tick all the boxes, please don't rule yourself out! Plumbing World is committed to hiring a diverse team and we encourage individuals of all backgrounds and abilities to apply. In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.
The role: We want you | e hiahia ana matou ki a koe
Our Ashburton branch is now looking for a Branch Sales Coordinator to provide our building and plumbing customers with exceptional service, and represent Plumbing World with strong customer service and communication skills. This is a fast paced, busy role, and we have a lot going on at once, so we are looking for someone who has worked in this sort of role before. You will know all about forward planning and have the foresight to see where a project currently is and what is going to be required next.
At Plumbing World, we work in partnership with our customers & the team, so you will have the ability and enjoy helping out where ever needed, this could involve serving customers on the trade counter, answering phones, or even doing the odd delivery. Plumbing World is committed to our customer service promise, and we are focused on exceeding customers' expectations, so it's all hands‐on deck at the trade counter before 9am no matter your role in the branch, this is to ensure customers are looked after straight away and they get what they need to start their day.
This is a full‐time role working Monday to Friday with a rostered Saturday.
What you will be doing:
* Receiving and processing orders to ensure we not only meet but exceed our customers' expectations
* Quoting and then following up on those to close the deal
* Work in partnership with Territory Managers and other departments to achieve customer satisfaction
* Project managing and tracking these projects through the sales process
* Liaising with suppliers
To be successful you will have the following:
* Able to multitask, prioritise, and manage time efficiently
* Proven record in relationship building/management
* Good computer and Excel skills essential
* Excellent communication verbal & written
* Strong administration skills
* The ability and experience to manage a high workload with multiple priorities
* Time management skills including the ability to plan ahead and adapt to changing priorities
* Experience in sales and providing solutions based on customer needs
* NZ Full drivers licence
* Pride in personal appearance with great interpersonal skills
The successful applicant will be required to pass a pre‐employment medical and drug test prior to the commencement of employment.
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