As a housing specialist, you will play a vital role in supporting individuals and families who are experiencing homelessness or at risk of becoming homeless.
Key Responsibilities
* Deliver tailored support services to clients using our national approach, helping them transition to stable housing.
* Conduct comprehensive assessments, develop individualized plans, and maintain a caseload while supporting additional individuals as needed.
* Assist clients with tenancy applications, collaborate with housing providers and government agencies, and provide practical help in setting up and maintaining housing.
* Refer and connect clients with relevant services, advocating for their ongoing support and wellbeing.
* Respond professionally to crises, identify risks, and implement strategies to manage safety and engagement.
* Maintain accurate, timely records and contribute to internal reporting, continuous improvement processes, and team case reviews.
Requirements for Success
* Minimum Cert IV in a relevant field (or willingness to study), or a degree with at least 1 year of experience in case management or community services.
* Demonstrated experience in housing, homelessness, or residential settings, with the ability to manage a diverse caseload and support clients with complex needs.
* Deep understanding of Aboriginal cultural protocols and ability to provide culturally responsive support within a trauma-informed framework.
* Effective verbal and written communication skills, with confidence presenting to and liaising with government, non-government, and community stakeholders.
We offer employee benefits including:
* Rewarding work making a real difference.
* Not-for-profit salary packaging to reduce your tax.
* Additional leave including extra public holiday, anniversary leave, and the option to purchase additional leave.
* Remote benefits such as an additional $350 annually for living costs and up to 3 extra days of personal/carers leave per year.
At Mission Australia, we pride ourselves on delivering high-quality services that make a meaningful difference in the lives of Australians in need. Our housing specialists are passionate about creating positive change and are dedicated to supporting individuals and families achieve stability and independence.