**Job Title:** Brand Ambassador
Canada Goose is a lifestyle brand with an inspirational and authentic story, built on the promise to inspire and enable all people to thrive in the world outside. At the heart of it is our purpose to keep the planet cold and the people on it warm.
We're driven by a passion for innovation, quality, and community, and we're committed to creating opportunities for growth and development. As a Brand Ambassador, you'll be part of a movement that seeks out the restorative power of nature and is dedicated to making a positive impact.
**Your Role and Responsibilities**
You will contribute to store's overall target by achieving productivity standards, achieve or exceed personal sales targets that may vary depending on seasonality, and participate in store meetings, events, and product knowledge sessions.
* Contribute to a positive store environment through effective communication, teamwork, and partnership with brand ambassadors and store management team.
* Demonstrate values and behaviours consistent with Canada Goose's culture.
You will also be responsible for ensuring operational excellence, including maintaining store operating procedures, handling POS transactions, ensuring inventory accuracy, and organizing and accessing products.
* Process inbound and outbound shipment; replenishment, damages, return to vendor, etc.
* Support in the upkeeping overall physical store maintenance and standards.
* Responsible for maintenance of the Visual merchandise directives.
In addition, you will focus on delivering an outstanding customer experience through operational efficiency, drive our Net Promoter Score (NPS), and ensure an exceptional shopping experience.
* Ensure an outstanding customer experience through operational efficiency (such as: stock room management, cash wrap experience and sales floor best practices).
We're looking for someone with at least 2 years of retail experience, preferably in a customer-focused environment, who has a proven track record of successful store operations, and experience working with affluent and luxury brands is an asset.
* Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday).
* Strong organizational skills and a keen attention to detail.
* Ability to work efficiently in a fast-paced and team-oriented environment.
* Good understanding of inventory management and point of sale systems.
* Excellent communication and interpersonal skills.
We offer a comprehensive and competitive Total Rewards Program, opportunities for career growth, recognition and rewards, and a commitment to diversity, equity, and inclusion.
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.