Job Opportunity: Certificate III in Customer Engagement TraineeshipAt Apprenticeship Careers Australia (ACA), we are excited to offer an opportunity for individuals interested in starting their career through a 12-month Certificate III in Customer Engagement, based in Mulgrave and hosted by Cornick Group.Our Traineeship Program combines on-the-job training, mentorship, and classroom learning.
As a trainee, you will work alongside experienced professionals to gain practical experience and develop valuable industry skills.
This program is ideal for recent graduates, career changers, and anyone eager to learn and grow in a supportive environment.Duties:Interact with customers over the phone and in person, providing exceptional service.Assist customers with sales inquiries and offer technical support on our product range.Develop a deep understanding of our products to confidently answer customer questions.Collaborate with team members to ensure customer satisfaction.Learn to manage customer interactions using CRM systems.Skills and Responsibilities:Ability to work in a team environment.Ability to follow and adhere to policies and procedures.Reliable and punctual.Strong computer literacy skills, especially in Microsoft Office.Strong interpersonal and communication skills.Motivated to learn with a strong work ethic.Passionate about the field and results-driven.Apply now!
Advertisement expires on 14th May 2025.At ACA, our values guide everything we do.
We are committed to creating an inclusive workplace where we learn from each other and work collaboratively to build a better Australia.
We care about our people and those we serve, and we believe success comes from a courageous and collaborative environment.
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