Scheduler – Drive Efficiency for a Growing, Award-Winning National Team
Servus Group – South Australia Office | Full-Time | Plumbing, Electrical & Maintenance Industry
Are you a confident, organised problem-solver who enjoys coordinating people, schedules, and moving parts? We’re looking for a motivated Scheduler to join our South Australia office and support the daily operations of our award-winning national plumbing, electrical, and maintenance team.
If you thrive in a fast-paced environment, stay calm under pressure, and enjoy working with a close-knit team, this role could be your next great opportunity.
About Us
* Servus Group is a national leader in plumbing, electrical, and maintenance services, known for our quality workmanship, customer focus, and team-first culture. With ongoing growth across Australia, we’re seeking a Scheduler who can help keep our field operations running efficiently and deliver the great service our clients have come to expect.
About the Role
* As Scheduler, you’ll be a vital link between our clients, technicians, and internal departments. Your primary responsibility will be ensuring our field teams are where they need to be—on time, fully informed, and prepared to deliver exceptional service.
What You’ll Be Doing
* Coordinating job scheduling for plumbing, electrical, and maintenance works
* Allocating work orders and managing technician calendars efficiently
* Communicating job updates and appointment details to clients
* Monitoring job progress and responding to scheduling changes or urgent requests
* Liaising with field staff and management to meet daily operational KPIs
* Maintaining accurate records in simPRO and other systems
* Supporting a professional, responsive customer experience from start to finish
Who You Are
* Experienced & Organised – You have a solid background in scheduling, dispatch, or operations and can manage competing priorities with ease
* Problem-Solver – You stay calm, think on your feet, and can adapt to unexpected changes
* Tech-Savvy – Confident using digital tools and job management platforms (simPRO experience highly regarded)
* Clear Communicator – Professional, concise, and friendly in both written and verbal communication
* Team-Oriented – You thrive in a supportive team and also work well independently
* Detail-Focused – You care about accuracy and like to keep things running smoothly
What You’ll Need
* Previous experience in scheduling, coordination, or workflow management
* Strong time management and multitasking skills
* Proficiency in Microsoft Office (Outlook, Word, Excel)
* Experience using simPRO or similar job management systems (highly regarded)
* Excellent customer service skills and a confident phone manner
* A high level of professionalism and reliability
* High school certificate or equivalent (administration or operations qualifications a bonus)
What We Offer
* Full-time role – Monday to Friday (38+ hours)
* Competitive salary + superannuation, based on experience
* A growing, national business with long-term career opportunities
* Supportive leadership and a positive, collaborative team environment
* Convenient South Australia office location
* The chance to be a key part of our operational success
Ready to take the next step in your career with a company that values initiative, problem-solving, and team spirit?
Apply now and become an essential part of Servus Group’s continued national growth.