Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, and Warrnambool.
About The Role
Working as part of a team and being the face of our organisation, we are seeking a Medical Receptionist to work at our clinics in West Metro region. As the face of our organisation you will deliver on the highest standards of services to our patients, referrers and community.
Reporting to the site Administration Supervisor your responsibilities will include:
* Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
* Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
* Make a patient bookings while maximising appointment slots
* Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
* Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.
About You
* Previous medical receptionist experience desired not essential!
* Excellent interpersonal skills in order to show patients care, compassion and empathy
* Excellent time management skills in order to prioritise tasks
* Excellent communication skills
* Ability to work autonomously as well as part of a team
* Excellent keyboard skills for data entry into RIS system
* EFTPOS and cash handling skills
* Demonstrated commitment to ongoing professional development
FOR YOU
* Competitive salary with annual reviews
* Additional Paid Parental Leave
* Fitness Passport with over 1000+ locations nationwide
* A recognition and rewards platforms for salary packing options and employee discounts at hundreds of retailers for everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.
* Generous employee referral bonuses for a financial incentive to our employees on referring great talent to our team.
* An innovative and evolving company.
* Supportive and engaging clinic managers.
* Career advancement and succession options
Interested?
Simply submit your resume by selecting APPLY.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
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