Job Opportunity:
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* Serco is a growing global company with operations across justice, migration, defence, space, customer services, health, and urban mobility.
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About the Role:
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As an Audio Visual Technician, you will be responsible for setting up and controlling portable and fixed audio-visual equipment, performing service upgrades, modifications, and patches, including testing and recommissioning. You will also troubleshoot system errors remotely and provide Level 1 and 2 support; raise fault reports for repairs.
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Key Responsibilities:
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* Setting up and controlling AV equipment
* Performing service upgrades, modifications, and patches
* Troubleshooting system errors remotely
* Attending reactive callouts in patient rooms, clinical, and meeting spaces
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Requirements:
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* Knowledge of digital and high-definition systems, including HD projection and video distribution
* Knowledge of media/content platforms, such as Video Asset Management and Content Management Systems
* High-level computer skills, digital media, web, and editing experience
* Understanding of system schematics and operation manuals
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Desirable Qualifications:
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* AVIXA Certified Technology Specialist
* Crestron certification or experience with third-party control systems
* Familiarity with ICT Networked Audio-Visual Systems
* ITIL Certification
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What We Offer:
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* Long-term government-backed contracts
* Flexible work approach
* Opportunities for professional development
* A supportive work environment with trusted leadership that values diversity