Broadbeach Family Practice is seeking a friendly, reliable, and professional Medical Receptionist to join our team on a casual basis, with the opportunity to transition into a permanent role for the right candidate. We are an AGPAL-accredited, private billing family practice located in Broadbeach on the Gold Coast.
As the first point of contact for our patients, you will help create a welcoming, supportive, and efficient front-desk experience while assisting with the smooth day-to-day running of the practice.
Responsibilities
* Greet patients and manage appointment bookings.
* Answer incoming phone calls and respond to patient enquiries.
* Maintain accurate and confidential patient records using Best Practice software.
* Process payments and assist with billing and accounts.
* Support the Practice Manager with general administrative duties.
* Assist the clinical team with day-to-day administrative tasks.
About You
* Strong communication and interpersonal skills.
* Friendly, professional, and patient-focused customer service approach.
* Confident using computers and able to learn new systems quickly.
* Highly organised with strong attention to detail.
* Positive attitude, reliability, and willingness to learn.
Experience
* No prior medical reception experience required; full training will be provided.
* Experience in reception, administration, or customer service is highly regarded.
* Best Practice experience is an advantage.
What We Offer
* Supportive, family-oriented team environment.
* On-the-job training and development.
* Opportunity to grow into a permanent role.
* Work in a welcoming local practice in Broadbeach.
Application
Please submit your resume and a brief cover letter outlining your interest in the role.
Pay: From $32.00 per hour
Expected hours: 20.0 – 38.0 per week
Benefits:
* Employee mentoring program
* Professional development assistance
Ability to commute/relocate:
* Broadbeach QLD: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
* Medical administration: 1 year (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person