Salary and Benefits
As a Payroll Operations Specialist and HR Generalist, you will be responsible for ensuring accurate and timely payroll processing. This includes providing complete data to the payroll provider, handling escalated Tier 3 payroll inquiries, and communicating resolutions.
You will also manage escalated Workday AMS or Data Management payroll tickets, including triage and resolution. Additionally, you will coordinate with operational counterparts within the HRO supplier organization, educate process users on new and updated payroll processes, collaborate with vendors and providers to resolve payroll issues, perform payroll-related Year-End activities, and support statutory reporting.
In your role as an HR Generalist, you will handle escalated queries from Tier 1 and 2 teams, support CoE programs and new initiatives, lead annual CoE cycles, update system data following compensation audits, coordinate onboarding activities per Talent CoE strategy, advise leaders on promotions, salary, and merit increases, train leaders on processes and soft skills, support onboarding and probation reviews, assist with M&A initiatives and employee relations cases under guidance, and help with Enterprise Agreement administration.
You will provide reports to HR partners and business leaders, have high integrity and professionalism, excellent attention to detail, be able to prioritize in dual-role scenarios, proven ability to collaborate and build stakeholder relationships in complex environments, curious and proactive in understanding broader business contexts, courageous in communication, able to push back or guide stakeholders, and effective in high-pressure, fast-paced situations requiring sound decisions.
The ideal candidate will preferably hold tertiary HR qualifications, have 8+ years of progressive HR experience with strong functional knowledge, experience in regional HR Shared Services is advantageous, knowledge of Workday; exposure to ServiceNow is a plus, and a keen eye for detail.
This is a Melbourne-based, remote position, with a 2-year fixed-term contract.
* Prioritize tasks effectively in a dynamic work environment.
* Demonstrate excellent problem-solving skills, think critically and approach problems methodically.
* Provide expert advice to stakeholders on HR policies and procedures.
* Develop and implement innovative solutions to improve HR processes and systems.