Reporting to the Manager Risk, Quality and Compliance, the Senior Advisor - Quality and Compliance drives the implementation and continuous improvement of quality associated policies, processes and systems.
Additionally, the Senior Advisor - Quality and Compliance will provide strategic support and advice for the effective identification, monitoring and management of quality and compliance issues, in consultation with senior leaders and functional groups.
Key duties include:
* Lead continuous improvement of quality systems within the port including development of our processes and controls.
* Lead the planning for ISO 9001 Quality Audits and support the business in completion of audit follow-up actions.
* Work with all areas of the organisation to identify deficiencies in policies and procedures, and to assist in the improvement, or creation of associated documentation.
* Work with port users and stakeholder groups to continuously improve the performance of the Port and resolve process non-conformance.
* Manage and updates the end-to-end operating model providing advice to stakeholders and clarification of roles and responsibilities.
* Assist the business in structured problem solving for significant quality issues.
* Support the implementation and continuous improvement of the Enterprise Risk Management (ERM) framework and associated policies and procedures/systems.
* Promote ERM policies, procedures and guidelines.
* Drive the implementation of a control’s compliance program.
* Facilitate control compliance activities within the business to fulfill the ‘Line 2’ review.
* Maintain an accurate register of Significant Legislative Obligations, and to lead the Port to embed Significant Legislative Obligation compliance in our processes.
* Prepare appropriate Board, Audit and Risk Committee and Executive Leadership Team reports, including performance dashboards as required.
* Build and leverage relationships across the business to develop and implement quality and compliance improvement initiatives.
Qualifications and Experience:
* Tertiary qualification (Business, Commerce, Engineering, Risk Management or other relevant academic degree).
* Understanding of quality and compliance frameworks and standards including ISO 19600:2015.
* 10+ years’ experience developing and implementing quality and compliance frameworks.
* Strong organisational, planning and influencing skills.
* Strategic thinker with the ability to align risk management practices with business objectives.
* Demonstrated levels of commercial / business acumen.
* An understanding of quality and compliance in operational environments.
* Highly developed communication and interpersonal skills, including the ability to work co-operatively with others at all levels and to operate on a consultative basis.
* Proven advanced verbal and written communication skills including report writing.
* Excellent attention to detail as well as the ability to identify issues and solve problems.
Desirable:
* Industry specific experience – preferably within the maritime industry, ideally within a Port setting.
* Experience of development and implementation of control compliance frameworks, particularly with the CGR Foundation application and the LexisNexis platform.
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