Library Operations Manager Role
The primary purpose of this role is to manage daily library operations and provide excellent customer service.
* Roster, supervise, and assist library staff in frontline services to ensure quality control of circulation procedures and workload distribution.
* Develop and deliver programs to increase awareness of library services.
* Lead the Library when absent, including opening and closing the library, handling monies, and liaising with contractors to maintain the library.
* Provide advice and support for problem-solving and escalated issues.
About You:
* Possess a Diploma of Librarian and Information Science or related discipline.
* Relevant experience in a library or customer service environment.
* Ability to undertake regular weekend work.
* Current Blue Card and First Aid Certificate or ability to obtain.
* Strong communication and customer service skills.
Culture and Benefits:
* Wellbeing initiatives including discounted memberships and employee assistance programs.
* Flexible working arrangements.
* Salary packaging options and additional leave contributions.