* Opportunity to work part time (0.8 FTE, 4 days per week)
* Salary packaging, gifted leave at Christmas and Easter, paid parental leave
* Competitive above-award salary, SCHADS Level 7 - $121,475.39
About The Role
The Team Leader – Family Violence Services leads a team of Specialist Family Violence Practitioners and Program Support Workers across the Bayside Peninsula to deliver trauma-informed high quality service to adults and children who have experienced or are experiencing family violence, including victim survivors with complex needs. This role sits within an integrated leadership team providing extensive knowledge and expertise to Good Shepherd's family violence programs in Bayside Peninsula and after hours support programs.
In this role, you will lead and support a skilled team to deliver safe, effective and evidence-informed responses to victim survivors. You will oversee day-to-day operations, provide supervision and practice guidance, manage service capacity and quality, and contribute to continuous improvement across family violence programs.
Over the 12 months whilst covering for parental leave until March 2027, you will be based in our Hastings hub, however there will be travel between various sites around the Mornington peninsula.
Key Responsibilities
* Lead, support and supervise a team of Specialist Family Violence Practitioners and Program Support Workers, building capability and performance
* Provide reflective supervision, mentoring and performance support, including managing performance improvement where required
* Ensure delivery of high-quality, trauma-informed services aligned with funding agreements, organisational values and best practice
* Oversee responses across crisis, brief intervention and longer-term case management, ensuring effective risk assessment and safety planning
* Provide culturally responsive, evidence-informed services to adult and child victim survivors, recognising children as victim survivors in their own right
* Manage service capacity, throughput and referrals to ensure timely and safe responses
* Oversee the Afterhours Program, including roster management and quality service delivery outside business hours
* Monitor risk, promote healing and recovery, and support ongoing review of practice through an intersectional trauma-informed lens
* Develop and maintain collaborative relationships with internal teams and external stakeholders, including housing and accommodation providers
* Ensure accurate data collection, reporting and compliance with organisational, funding and legislative requirements
* Contribute to service improvement, innovation and the development of resources, frameworks and best practice aligned with MARAM
* Hold a caseload of clients as required
About you
* A tertiary qualification in Social Work, Psychology or a related discipline meeting Rec209 mandatory requirements, or a Graduate Certificate in Family Violence
* Experience supervising and supporting practitioners in high-risk environments
* Demonstrated experience working in the family violence sector with victim survivors with complex needs
* Strong knowledge of family violence impacts and the application of relevant theoretical frameworks, including MARAM
* Well-developed organisational and administrative skills, with strong attention to detail
* Ability to manage competing priorities and respond effectively to urgent matters
* A current Victorian Driver's Licence
Family Violence Minimum Mandatory Qualifications under Recommendation 209
As per the minimum mandatory qualifications, all candidates wishing to apply for this role must be able to demonstrate that they:
* are considered EXEMPT under the policy OR
* hold a Bachelor of Social Work or other equivalent qualification OR
* have minimum 5 years relevant professional experience, OR a related qualification as per the mandatory minimum qualification requirements. OR
* hold significant cultural knowledge and experience or lived experience, and have faced barriers to educational pathways
For more information on qualification pathways, visit: https://www.vic.gov.au/mandatory-minimum-qualifications-specialist-family-violence-practitioners
Benefits
* Salary packaging - which can add up to $15,900 in tax-free pay per year
* 4 days gifted leave at Christmas and Easter (pro rata)
* Up to 100 hours of paid study leave (where relevant to role)
* Hybrid working arrangement with opportunity to wfh 1 day a week
* 12 weeks paid parental leave (primary career)
* Additional leave through purchase leave pathways
* Employee Assistance Program, a free and confidential counselling service
* Eligible for participation in the portable long service leave program
About Us
Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.
We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.
Good Shepherd Australia New Zealand (GSANZ) respects the dignity of all people, draws strength from, and celebrates the diversity of our community. At GSANZ, we strive for an inclusive culture where all identities feel safe and that they belong. We welcome and actively seek applications from Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender expressions and identities, people with disability, and culturally and racially marginalised people. Each person's individual decision regarding disclosure will be fully respected.
How to apply
Please click 'Apply' to complete your application. Please upload your resume and a brief cover letter addressing the requirements of the role.
Applications are considered as they are received. APPLICATIONS CLOSE: 18th February 2026
To view the position description, please email ***********@goodshep.org.au
We recognise that applicants may hesitate to disclose their need for adjustments during recruitment due to concerns about discrimination. To address this, Good Shepherd asks all candidates about any required accommodations, with the intention of minimizing any sense of exclusion or discomfort associated with requesting adjustments.
Good Shepherd believes in genuine inclusive practice and employment and will therefore offer job customisation to meet the varying needs of diverse candidates.
Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.