A leading optical retailer in Melbourne is seeking a Service Desk Analyst to provide front-line support to their Supply Chain, Retail, and Corporate teams. In this full-time role, you'll leverage your 2-3 years of experience in a fast-paced Service Desk environment to deliver exceptional customer service. Candidates should have strong problem-solving skills, ideally with ServiceNow exposure and ITIL certification. The organization promotes an inclusive culture and flexible working arrangements.#J-18808-Ljbffr