Job Overview
We are seeking a skilled professional to fill the role of Customer Field Technician in Gympie, Qld.
The ideal candidate will possess exceptional customer service skills, honesty, and integrity. They must also be self-managed and motivated with strong communication skills.
The successful applicant will play a vital role in working on Customer Service field tasks across potentially all nbn technologies.
This is an autonomous role where the individual will be responsible for installation, repair, and maintenance of nbn products and services.
A typical day may include cabling installation (copper and fibre) including jointing, jumpering, and splicing, customer premises installation of nbn Customer Premises Equipment (CPE), fault diagnosis and repair of nbn cabling networks and nbn CPE.
The team works between the hours of 7am to 7pm based on business needs, and we encourage a flexible working environment.
Job Requisites
* Current and clean Driver's License
* Strong and personable communication skills, both written and verbal
* Ability to work autonomously and manage time effectively
* Exceptional customer service skills
* Honesty and integrity
* Self-management and motivation
Benefits
We offer a supportive and inclusive workplace where everyone can feel heard, valued, and respected.
We champion equal opportunities for all employees and encourage applications from people of all ages, nationalities, abilities, and cultures.
Other
Please note that this is a permanent role, and the preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment.
To be eligible to apply for this position, you must be an Australian Citizen or Permanent Resident.