A key leadership position within Serco. This is an opportunity for leaders to take the next step in their career to support a critical function in the Australian community! Join an inclusive and supportive environment and be a part of a far broader Serco team. We are seeking your leadership experience to assist us in delivering this highly essential service.
**The Opportunity**
This role will require you to motivate, lead and develop a high performing team to successfully deliver excellent service and results for a highly regarded government organisation. This is a position where you can work from the comfort of your own home, anywhere in Australia! Ensuring you are in a private and appropriate space!
You will be responsible for a team of 15 Customer Service Agents, who will be delivering an essential service to the Australian community. You will inspire a skilled, versatile, and diverse team utilising your experience in managing performance and delivering suitable support. For this reason, you will have proven success in leading a team of customer service staff, particularly in a call centre environment.
This is the perfect role for those who are looking to utilise their existing leadership skills in a new and dynamic role. Bring your enthusiasm, strong leadership ability and communication skills to this role to onboard with us at Serco.
You don't want to miss out on a rewarding position providing people with support, while working with a helpful and supportive leadership team.
**With Serco, you'll be rewarded with**:
- Opportunities to participate in broader leadership development and influence
- Attractive remuneration package (including above award payrates and penalty rates) with additional benefits
- Rewards and recognition program, including awards and corporate retail discounts
- Ongoing training tailored for your personal development plans, including opportunities outside your current team or location
- Friendly and diverse team with inclusivity and care at the heart of everything we do
- Applicants will need to complete relevant security clearances and psychometric profiling as part of pre-employment checks. All applicants need to have full working rights in Australia._