Red Rock Leisure Pty Ltd
Description
We require a current Housekeeping Supervisor to join the team with Red Rock Venues at our Port Douglas Venue – Port Douglas Backpackers.
Requirements include, but are not limited to:
Supervising Staff.
Customer service.
- At least 2-3 years' experience in a similar hostel environment.
- Candidates must be available to work a variety of shifts including days, nights & weekends.
- Experience in cash handling and end of shift procedures is essential.
- Effective at motivating staff to maintain a high standard of service in a positive manner.
- Must be hands on and self-motivated to lead by example.
- supervise and inspect the day to day work of housekeeping staff overall or during a specific shift
- ensure that productivity is achieved and ensure timely room return
- ensure the housekeeping team cleans the guest rooms and hotel public areas to highest standards.
- ensure that guest requests and other special cleaning requirements are met.
- allocation of rooms and duties to housekeeping staff
- may include training of housekeeping team members
- co-ordination of workforce during shift to meet daily deadlines
- checking rooms to ensure a high standard is met
- releasing rooms on time for guests
- attend to guest enquiries, requests and complaints
- monitor as required the disposal of laundry and garbage
- liaise with maintenance and front office departments
- ensure safe manual lifting procedures are adhered to
- may involve management of a housekeeping staff roster
- ensuring Workplace Health and Safety procedures are adhered to
- setting and adhering to budget controls.
This is an exciting opportunity in the heart of the Port Douglas at established venues.
The successful candidate will take a very hands-on approach in the day-to-day operations in a Hostel.
Delivering exceptional customer service whilst maintaining a high standard of venue cleanliness when on shift.
(Salary range 68,000 to 78,000 plus super)
Job Types: Full-time, Permanent
Pay: $68,000.00 – $78,000.00 per year
Work Location: In person
📌 Housekeeping Supervisor
🏢 Red Rock Venues
📍 Port Douglas