Pool cleaner (full time) | intercontinental sanctuary cove resort

We are looking for a full‐time Pool Cleaner / Handy Person to join the Engineering team at InterContinental Sanctuary Cove Resort.

• Maintain resort swimming pools, spas, and water features in line with health and safety regulations.
• Complete servicing requirements for each pool area, ensuring heating, circulation, and de‐humidifier systems are working effectively.
• Attend filtration systems, performing routine preventative maintenance and highlighting any damage or concerns to management.
• Conduct daily water testing.
• Inspect and maintain pool plant rooms, pumps, and filtration systems.
• Identify faults, complete minor repairs, and report larger maintenance issues.
• Maintain accurate records and compliance documentation.
• Ensure pool areas are clean, safe, and visually appealing at all times.
• Respond promptly to guest and operational requests.
• Ensure IHG brand and company policies and procedures are upheld at all times.
• Assist the Engineering Department with routine and maintenance duties as directed by the Director of Engineering.
• Attend daily briefings, meetings, and training sessions as scheduled.
• Be friendly, respectful, attentive, and understanding to guests and colleagues, consistently promoting IHG and company values.
• Work with key stakeholders across the Resort to develop and maintain cohesive working relationships within the immediate team and wider resort team.

• Previous experience as a Pool Cleaner or in pool maintenance (commercial or resort experience preferred).
• High attention to detail with a strong safety mindset.
• Ability to work independently and as part of a team.
• Understanding of rostered morning shifts with flexibility to support changing business needs.
• Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the company.
• Ability to work in a hands‐on environment.
• Full working rights in Australia.

• Exclusive rewards with IHG One Pass (global accommodation, food and beverage discounts).
• Paid birthday leave.
• Enhanced parental leave.
• Proactive health days and flexible work options.
• Career development through a lifelong learning program.
• IHG career milestone celebrations.
• Transfer of entitlements as you move and grow with IHG.
• Access to retail discount program.