About Johnson Control: Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. About this role: Due to continued growth within the region, we are looking for an experienced Senior Technician or Team Leader who is looking to build their career in the Fire industry. The position will entail Operations, Contracts and Account Management. The role will focus on the Mid north Coast and we are open to the role being based in Coffs Harbour or Port Macquarie. You will provide leadership to a team of Technicians, overseeing the day-to-day activities and customer relationship management. What you will do: Hands on role, leading the field team to achieve operational KPIs Drive operational excellence Customer account management and business development. Support Service Team Manager with Asset management. Support Account Manager with monthly reporting and L&M forecasting. Approves time sheets, purchase orders, change orders and credits. Complies work programs and review for accuracy, adequacy and feasibility. Manage sub-contractors Prepare quotes and review/approve technician quotes. People development – training and development of Technicians What are we looking for: Relevant industry fire trade license and five (5) years related experience or equivalent combination of education and experience. People management experience Proven management skills in achieving results, including financial, goal setting, planning and review Demonstrates strong technical subject matter expertise to foster credibility, loyalty, trust and commitment. Customer orientation Excellent initiative, and interpersonal communications skills both in writing and verbally Culture: Across our 12 branches in Australia, our employees enjoy working within JCI because there is a supportive diverse culture, with a highly skilled workforce, accessibility to world class leading products with opportunities for individual growth and progression. Benefits: Competitive remuneration package Opportunity to grow your professional career with external and internal courses. Training and development opportunities available Work/life balance is a key focus. If you are interested in the role, please click the apply now below. Feel free to reach out to me on 0417 445 920 for a confidential chat (Amy).