A leading technology services provider is seeking a Managed Services Service Desk Agent in New South Wales. In this senior role, you will be the first point of contact for clients and vendors, managing tickets and service requests with a focus on delivering high-quality support. The ideal candidate will have a passion for IT, effective communication skills, and experience with ITIL concepts. This position offers a hybrid working model in a diverse and inclusive workplace.#J-18808-Ljbffr