Job Category: Community Services and Development
Since 2001, Centacare NENW, the Social Services Agency of the Catholic Diocese of Armidale, has been a trusted part of the local community. We deliver a broad range of social welfare services supporting individuals, families, and communities across the New England and Northwest region of NSW.
As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.
Our work is guided by our core values:
Dignity | Community | Cooperation | Support
Job Description
What This Role Involves
Centacare is seeking two part‐time (19 hours per week) Aboriginal Liaison Officers across Tamworth, Armidale, and Moree to play a vital role in supporting Aboriginal and Torres Strait Islander clients to access culturally safe, respectful, and responsive services.
Working within the Family Wellbeing & Justice portfolio, you will walk alongside clients throughout their engagement with Centacare, strengthening trust, connection, and continuity of care through a wrap‐around support approach.
You will also contribute to strengthening relationships with local Aboriginal communities, Elders, and Aboriginal Community Controlled Organisations (ACCOs) across Tamworth, Armidale, and Moree.
Key Responsibilities
* Provide culturally appropriate support to Aboriginal and Torres Strait Islander clients
* Support clients to navigate services through information, advocacy, and referrals
* Work alongside clients to strengthen engagement and promote positive outcomes
* Build and maintain respectful relationships with local Elders, community members, and ACCOs
* Support staff to strengthen culturally safe practice across programs
* Participate in community events, consultations, and partnership activities
* Maintain accurate client records, case notes, and documentation
* Contribute to continuous improvement and culturally responsive service delivery
As a valued member of the team, you will also:
* Work collaboratively and role model Centacare's values
* Take reasonable care for workplace health and safety
* Undertake additional duties as required
Key Performance Indicators
* Contact referred clients within one business day
* Record engagement activity within two business days
* Participate in at least one community or stakeholder engagement activity per month
Desired Skills and Experience
* Established connections with local Aboriginal communities, Elders, or ACCOs
* Strong understanding of Aboriginal and Torres Strait Islander cultures and kinship systems
* Excellent communication and relationship-building skills
* Ability to maintain accurate records and uphold confidentialityIntermediate administration and documentation skills
* Certificate IV or higher qualification in Community Services, Social Work, Aboriginal Health, or related field
Desirable:
* Experience supporting group programs or workshops
* Experience assisting clients to access government/community services
* Experience contributing to community engagement activities
What We Offer
We are committed to organisational growth and employee well-being. Benefits include:
* Tax-free salary packaging – up to $18,500 to increase your take-home pay
* Supportive & Inclusive Workplace – Join a team that values culture, collaboration, and respect
* Professional Development – Opportunities for learning and career growth
* Meaningful Work – Make a genuine difference in the community
How to Apply
To be considered, please submit:
* A covering letter/statement addressing the Essential Criteria
* Your resume
This is a rolling recruitment process — interviews will be scheduled as suitable applications are received.
Applications close: 4:00 PM, Wednesday 18 th March 2026
Centacare is committed to the safety and well-being of children and vulnerable adults. Employment screening checks—including Working With Children Checks and National Criminal History Checks—are mandatory.
Click Apply via SEEK to join a team that values dignity, community, and culturally safe practice.
#J-18808-Ljbffr