Lead, inspire, and drive success in a dynamic environment!
Are you a results-driven leader with a passion for customer service, operational excellence, and team development? We're looking for a Customer Centre Manager to take charge of our LPG marketing operations, ensuring a satisfied and growing customer base while maximising profitability, efficiency, and safety.
Your Impact
As our Customer Centre Manager, you will:
* Drive budgeted sales, service charges, and customer growth targets.
* Prepare and achieve the annual budget, ensuring P&L accountability .
* Oversee margin management and cost controls within the Customer Centre budget.
* Ensure safe working practices at all depots, collaborating with Operations staff to maintain compliance within DG limits.
* Develop and implement an annual training plan to enhance staff efficiency and capabilities.
* Recruit, lead, and develop a high-performing team aligned with company philosophies and goals.
* Manage and supervise team members, including drivers, with a focus on performance management and annual appraisals.
* Support the Regional Transport Manager in optimising transport efficiencies and fleet management.
What You Bring
* Strong customer service focus with a keen business acumen.
* Minimum 2 years of experience managing direct reports.
* Background in the transport and operations industry is highly regarded.
* Exceptional verbal and written communication skills .
* Willingness to travel between Dubbo and Orange.
* Valid driver's license with a clean driving history.
What's in it for You?
* Competitive salary package (~$100k) plus superannuation and bonuses .
* A fully maintained company car and additional perks.
* Opportunity to make a tangible impact in a thriving industry.
* A collaborative, people-focused environment where your leadership skills can shine .
If you're ready to take your leadership career to the next level, apply now and be part of a forward-thinking team driving growth and innovation in LPG marketing.
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