Customer Service Representative Job Description
This role involves providing exceptional customer experiences and maintaining a clean, well-stocked store environment for guests. The ideal candidate will possess strong communication skills, be able to work independently or as part of a team, and be available to work flexible hours, including nights, mornings, and weekends.
* Main Responsibilities:
* Deliver outstanding customer service to ensure guest satisfaction.
* Work collaboratively with colleagues to achieve store objectives.
* Be adaptable and responsive to changing priorities and deadlines.
Key Skills and Qualifications:
* Prior experience in a customer-facing role is highly desirable.
* Ability to work effectively in a fast-paced environment.
* Strong problem-solving skills and attention to detail.
Benefits:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* The chance to work in a dynamic and supportive team environment.
Other Information:
* The successful candidate will be required to work flexible hours, including evenings, weekends, and public holidays.
* A willingness to learn and adapt to new systems and processes is essential.
* Candidates must be able to provide references upon request.