Dynamic leader

Embark on a leadership role that will empower you to make a lasting impact. As a Branch Manager, you will be responsible for leading a team of professionals who are dedicated to providing exceptional customer experiences.


Job Description

Our ideal candidate will have a proven track record of success in sales management, performance management, and compliance. They will be able to initiate and drive change in the network by introducing operational and activity best practices, employee engagement, and new behavior to promote a customer-focused culture.

Key Responsibilities:

* Provide leadership to all branch staff in sales management, performance management, and compliance.
* Initiate and drive change in the network by introducing operational and activity best practices, employee engagement, and new behavior to promote a customer-focused culture.
* Set and achieve branch volume growth targets.
* Manage all staff activity, referrals, and contacts while driving a culture of high performance and strong operational governance.
* Drive products and portfolio growth.
* Monitor and supervise all transactions and procedures, ensuring they adhere to business standards and policies.
* Clinch your personal goal as part of top-class ever-working dynamic team.


Requirements

To succeed in this role, you will need:

* Minimum Higher School Certificate or equivalent certification/education.
* Tertiary qualifications will be highly regarded.
* Demonstrated previous leading, coaching, and management experience within a Retail Branch or Area Management environment.
* The ability to lead, supervise, mentor, and motivate within a high-performing sales team.
* Sound knowledge and understanding of financial services operations, compliance, and audit requirements of a Retail Branch.
* Experience in managing budgets, revenue growth, and sales targets.
* Exceptional written and verbal communication skills.
* The ability to identify customer wealth creation needs, with a strong aptitude in learning new products and services.


Benefits

As an HSBC employee, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture, and a range of employee benefits. These include:

* Market-leading subsidised private health cover.
* Enhanced parental pay and support when returning to work.
* Subsidised banking products and services.
* Bonus leave days.
* Wellness programmes including discounted gym memberships.


Join Our Team

HSBC is committed to building a culture where all employees are appreciated and respected, and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow in an inclusive environment.