Job Requisition ID: 38193 Flexible work arrangements – work in a way that suits you best Mentoring programs – receive support and coaching to progress your technical and soft skills Salary packaging – to suit your personal and financial circumstances About the role Deloitte's ETP As a Service/Operate Offering is seeking a Senior Consultant who can drive Microsoft Operate opportunities in the market while also providing service delivery leadership. What will your typical day look like? As the Microsoft Operate Senior Consultant at Deloitte Australia, you will: Work with a high performing team to deliver superior client service management experiences, ensure resiliency in operations, and support upstream revenue generation activities through data and intelligence. Provide daily financial functional support on D365 Finance and Operations for various clients. Work with developers to create Functional Design Documents from Business Process documents of clients and perform testing. About the team ETP As A Service/Operate Offering aims to be the premium partner of choice for operate-to-transform business process outsourcing, application managed services, and leveraging technology and tools (BPaaS). Our team comprises highly skilled professionals passionate about delivering exceptional results and exceeding client expectations. We possess extensive skills across technology-based transformation programs and managed services across various functional domains. The diversity in technical knowledge and experience within our team allows us to apply these skills across a range of market-leading vendors, including innovative and emerging platforms from market disruptors. We are dedicated to delivering innovative, productive, and sustainable operations through the intelligent use of technology and people, helping our clients achieve their business objectives. Enough about us, let’s talk about you. You are someone with: Extensive financial functional and operational support experience with Microsoft Dynamics 365 ERP solutions. Experience working with developers and creating Functional Design Documents from Business Process documents of clients, and performing testing. Experience working with Technical D365 consultants and supporting clients through upgrades and new releases. Strong ability to build and maintain client relationships, ensuring their needs are met with tailored solutions and exceptional service delivery; account management experience is highly regarded. Broader experience in service management and Application Management Services, and working with different service management tools. Foundational knowledge of the ITIL framework. Why Deloitte? At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating, and setting the standard; making a positive difference to our clients and society. We put coaching at the heart of what we do, helping our people grow their careers in any direction—whether it be up, moving into something new, or even moving across the world. We embrace diversity, equity, and inclusion. We have a diverse collection of people from different backgrounds, experiences, gender identities, abilities, and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and cultivate inclusion; creating a safe space where everyone can belong. We prioritize flexibility and choice. At Deloitte, you get trust on Day 1. We know our people work best when they’re in control of where and how they work, designing their work week around their client, team, and personal commitments. We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave, and return-to-work support packages. Next Steps Sound like the role for you? Apply now—we’d love to hear from you! By applying, you’ll be assessed against the Deloitte Talent Standards, designed to help you grow your career and ensure a consistent, exceptional employee experience globally. The preferred candidate will undergo background screening by Deloitte or an external third-party provider. J-18808-Ljbffr