**Job ID**: #73
Description
Oriental Merchant is a leading importer and distributor of authentic Asian groceries, supplying supermarkets such as Coles, Woolworths, and independent grocery stores. We work with brands such as ABC, Lee Kum Kee, Valcom, and Yeo's that are familiar throughout the Asia Pacific. We are proud of what we have achieved in growing Asian food in Australia and our continuous growth in other nations and continents such as New Zealand, Europe, Canada, Japan, and the UK.
We are looking for a Quality Assurance Coordinator to join our procurement team.
**Responsibilities**:
Manager the product database of ANZ (which includes product specifications, artworks, images and price list)
In charge of the NPD process of the category (mainly the Chinese products and others if assigned) for all the markets of the group, by conducting and coordinating the communication with the suppliers including the compliance check for the products to be developed from start to finish.
coordinate the NPD process of the non-Chinese products and organize the information needed for the database and recent product set-up in SAP of each operation.
Notify the sales terms concerned of all the new products developed for various markets.
Conduct product and packaging verification for the stock arriving for the 1st time of the category.
Conduct random inspection on imported products under the category to ensure compliance and quality control.
Conduct quality related investigation in relation to customer complaints for the category. Work with Customer Service team in managing effective complaints resolutions.
Manage HACCP and other certifications and compliance of the category.
Conduct factory auditing by instructions.
Provide technical support to both sales and purchase when needed, including generating product specification sheets for the sales when required.
Other tasks assigned by the report line.
**What You Will Need to Succeed**:
Tertiary education (with a relevant degree in international supply chain, food technology, and/or commerce preferred but not essential)
Strong numerical and administrative skills
Self-motivated for excellence and improvement
Ability to work in a fast-paced environment and with a sense of urgency
Fluency in spoken and written English and Chinese
**Benefits of working with Oriental Merchant**:
Other than joining a company that is a leader in the FMCG industry, and can provide you with a wealth of experience and knowledge to enhance your skills, you will also get access to
Free on-site parking
Discounts on company products
Discounts on gym memberships
Corporate discounts across a various number of businesses including Bridgestone, Adidas and more!
Info
opportunity to join the procurement team as a Quality Assurance Coordinator
Location
Victoria, AUSTRALIA
Department
Procurement
Grade
Executive
Type
Full-time
📌 Quality Assurance Coordinator
🏢 Oriental Merchant
📍 Melbourne