Job Title: Reception Manager
Location: Port Douglas, Australia
We are seeking an experienced and motivated Reception Manager to join our team in Port Douglas. Our property offers beautifully appointed accommodation and stunning views of the surrounding landscape.
The successful candidate will be responsible for leading the front office team, ensuring seamless hotel operations, and collaborating with guests to resolve any challenges that may arise.
Main Responsibilities:
* Lead the reception team and ensure efficient hotel operations.
* Collaborate with guests to resolve any issues or concerns.
* Contribute to roster planning and preparation.
* Emphasize excellent customer service skills and a positive attitude in every interaction.
Requirements:
* A background in hotel operations, ideal for someone eager to take on a leadership role.
* Proficiency in using reservation and property management systems is a plus.
* Ability to multitask and thrive under pressure, fueled by exceptional organizational and time management skills.
* Mastery in communication, both written and spoken.
* Capacity to work flexible rotating schedules, including nights, weekends, and public holidays.
In this role, you will have access to a range of benefits, including discounts on food and beverage worldwide, as well as opportunities for career development and networking.
As a member of our team, you will be part of a dynamic and supportive environment, where you can grow and develop your skills.