Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers' journey to success.With our "Great Place To Work "certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. If you're ready to be part of a team that's shaping the future of events and make a meaningful impact, apply now and let's transform events together. The Opportunity The Regional Director of Event Technology (Regional DET) is responsible for ensuring strong relationships exist between our onsite teams and venue management at multiple venues in their region. They manage the organisation and provision of event staging services and staff resources to meet the needs of their respective venues and their clients. The service provided will be highly professional with a view to timeliness, appropriate conduct and effective cost management of human resources and services as well as the P&L, to ensure the profitability of the Encore activities in the venue. Core Responsibilities Ensure the efficient and safe running of event staging services within multiple venuesBuild and maintain relationship with multiple venues and clients to ensure successful client relations and smooth running of all eventsMeet with venue staff and clients to arrange and plan upcoming functions to their specifications and to establish, confirm or revise their requirementsEnsure collection of "event orders" and generate "estimates" where audio-visual services are requiredProvide effective and accurate rosters for crew via the use of Timetarget and ensure that the weekly roster deadline is metOversee the internal X-hire of equipment and labour from base operations including the provision of as much notice as possible to base regarding additional requirementsIdentify sales opportunities and offer effective solutions to venue clients including the promotion of Encore services and productsAttend and present at Venue partners promotional eventsMaintain accurate reports and monitor financial performance of venue and discuss with Financial Controller or designate as and when requiredEnsure weekly and monthly billing is closed off at the end of each periodBuild capability through identifying, nurturing and sourcing talent to meet current and future business needsAssist and be involved in regular performance reviews and provide feedback Your Background Previous experience in audio visual technologyProven track record of managing a large team of peopleProven management or supervisory experienceExcellent oral and written communication skillsHighly developed customer service skillsTime management skills; the ability to manage multiple and competing deadlinesExcellent decision making skills Why Join Us? Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers' and enjoy all the perks that we offer:"Great Place To Work" certification, ensuring a supportive and engaging work environmentDiversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for allWellness initiatives to prioritise your physical and mental well-beingAmple opportunities for career progression and professional growthCommitment to sustainability initiatives, contributing to a greener futureSalary packaging optionsAt Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.This is an onsite opportunity.