Job Title: Senior Standards and Training Manager
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About the Role:
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We are seeking a highly skilled and experienced Senior Standards and Training Manager to lead our national strategy for operational training and competency assessment. This is a key role that will ensure our ways of working are clearly documented, implemented, trained, and reviewed so that our staff have the skills to perform their work efficiently and safely.
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Key Responsibilities:
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* Manage the national Standards and Training program for dnata catering & retail.
* Develop and maintain standards of operational training for all frontline roles and develop competency assessment tools.
* Design new Standard Operating Procedures (SOPs) and Work Orders (WOs) by which all frontline operations staff perform their roles.
* Set training delivery methods and assessment record management tools.
* Collaborate with our HSE, Food Safety, WFP and P&C teams on meeting compliance goals and focusing on continuous improvement.
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Requirements:
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* Demonstrated success in a similar role (multi-city or national ideal).
* Relevant tertiary qualifications in HR, Training, Course Writing etc.
* Well-developed report writing and presentation skills to C-Level.
* Demonstrated skills and achievements in project management.
* Experience in working with and influencing a diverse group of stakeholders.
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What's In It For You:
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* Competitive Salary paid weekly.
* Flexible working arrangements with domestic travel opportunities.
* 5 weeks Annual Leave per 12 months service.
* Tailored Novated Lease program.
* Monthly cultural celebrations, parking allowance.
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Company Overview:
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We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, and food manufacturing, our group of diverse brands enables us to deliver extensive service capabilities.
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Chosen by many of the world's top airlines, we operate 16 facilities across 12 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.
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Our vision is to be the best in our industry, and we are committed to delivering exceptional customer service and innovative solutions to meet the needs of our customers.
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Unlock Your Potential:
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If you are a motivated and experienced professional looking to take your career to the next level, then this is the perfect opportunity for you.