Role Overview
The Customer Service Ambassador role is an opportunity to provide exceptional service and make a lasting impression on our guests. This role requires a warm and welcoming approach, ensuring smooth interactions and exceeding expectations.
* Check-in and Check-out Processes: Assist with the check-in and check-out processes, ensuring a seamless experience for our guests.
* Local Insights and Recommendations: Offer valuable insights and recommendations to guests, enhancing their stay and creating memorable experiences.
* Maintaining a Clean and Organized Workspace: Maintain a clean and organized workspace, adhering to high standards of quality and attention to detail.
Required Skills and Qualifications
This role requires a strong background in customer service delivery, effective communication skills, and a proactive approach to guest needs. The ideal candidate should be flexible and able to work weekends and public holidays.
Benefits
As a Customer Service Ambassador, you will have the opportunity to work in a dynamic and fast-paced environment, developing your skills and expertise while making a real difference in the lives of our guests.