If you have a passion for service/sales and knowledge of medical conditions (gained through qualifications/experience) and are looking to take your career to the next level, come and join our exciting team of professionals who are have revolutionised the Travel insurance sector
- Incredible culture, join a great team of professionals
- Mon - Fri role, normal business hours
- Great Salary + STI up to 10% of Base Salary + Super
- Medical background / qualifications - encouraged to apply
- Assessing pre existing medical conditions for those requiring travel insurance
- Full training provided to set you up for success
- Paid day off on your Birthday
- Monthly company lunches
Now more than ever, more Australians are travelling and seeking reliable travel insurance. **PassportCard **is the world's first and only travel insurance solution with instant pay outs for the most common claims.
There is no better time to join an award-winning Travel Insurance provider offering such a unique value proposition unseen in the Australian market.
That's what makes Passport Card different
**About the role**
Using your expert medical knowledge and experience to conduct medical screening for customers with pre-existing medical conditions seeking travel insurance to determine coverage in line with the company's underwriting philosophy and guidelines. We will provide full training and support to set you up for success
- Request and review of additional supporting documents when required for Special Pre-Existing Conditions (SPEC)
- Conduct research on specific Special Pre-Existing Conditions (SPEC) conditions as required
- Guide sales agents on assessing pre-existing medical conditions during sales calls
- Working as part of a high functioning and multi-skilled sales team, dedicated to customer service excellence
- Maintain detailed and accurate records of policies underwritten and decisions made in line with the Compliance framework
- Practice and maintain high level of sensitivity and privacy standards when dealing with customer medical information
**What we're looking for**
- Qualifications and/or experience in the Medical Field (e.g nursing)
- Previous experience in a customer-centric, sales focused role (preferred)
- Knowledge of the Australian insurance industry (ideally Travel) and underwriting operations (ideal) or willingness to learn
- Exceptional rapport building and interpersonal skills, team building and influencing skills.
- Experience with effectively dealing with customers, including handling objections and complaints
- Great attention to detail and ability to keep detailed and accurate records.
- Self-motivated and able to work under own initiative while working effectively within a team
- Excellent communication skills, written and verbal
- Computer savvy (and open to learning new computer software packages)
- Enjoy working collaboratively within a team and ensure timely advice to assist in the growth of the organization
**Your Qualifications**
- Clinical qualification (highly desirable)
- Training and qualifications in a relevant medical field (Ideally)
**PassportCard Culture**
PassportCard Australia offers a rare opportunity for its employees to be part of an established organisation with strong international foundations, that is creating something unique and innovative in the Australian Travel Insurance market.
This translates into an agile, flexible, dynamic and fun work environment where highly motivated, creative and driven people come together to make an impact, shape the organisation and make a difference in a community environment.
Starting from the very top, we foster a culture of leadership, empowering staff and making a positive difference in people's lives through our presence. We are there when customers need us most. We genuinely believe in our unique products and what we do and are so proud to be game changers and path blazers, eradicating the current limitations and revolutionising the Australian Travel Insurance Industry.
Our employee-centric approach means we understand that when the needs of the employees are met, they, in return, ensure that the needs of the customers and insurance intermediaries are met.
**Where else can you get that?**
We recognise that every one of our team members is a valued individual with unique gifts and talents from whom our organisation can learn and grow.
If this opportunity excites you as much as it does us, we'd love to hear from you
**Salary**: $80,000.00 per year
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- North Sydney, NSW 2060: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
Work Location: In person