Overview
Join to apply for the Sales Team Leader role at The Good Guys.
Company description: At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics. We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial. Great careers start at The Good Guys – begin your journey with us today.
Why join The Good Guys? Fast paced and exciting environment; competitive remuneration with potential for generous sales commissions and incentives; access to exciting career opportunities and comprehensive training and development programs as part of the JB Hi-Fi Group; fantastic discounts across the JB Hi-Fi Group; 12 weeks paid parental leave for eligible primary carers; hybrid working options for eligible roles; Employee Assistance Program (EAP) and workplace giving programs; commitment to sustainability and net zero by 2030.
Key Responsibilities
* Coordinate and supervise a designated area or functions within the store to drive sales, create a positive customer experience and profitable sales growth.
* Deliver consistent, exceptional customer service and drive quality, profitable sales according to an established budget.
* Work collaboratively as part of a team to answer queries and ensure visual merchandise is presented to a quality standard.
* Monitor and assist with web orders that come through to store, including picking, packing and organizing delivery in a timely manner.
* Ensure all sales activities meet compliance and legislative requirements, with emphasis on Consumer Law and Safety.
Qualifications / Key Competencies for Success
* Customer Focus – Does everything through the eyes of the customer.
* Drives Results – Consistently achieves results, even under tough circumstances.
* Develops Talent – Identifies and develops talent to build careers and meet organisational goals.
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential. The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Customer Service
Industries
* Retail
To‑apply context: Referrals increase your chances of interviewing at The Good Guys.
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