About the QNMU The Queensland Nurses and Midwives' Union (QNMU) is the industrial and professional organisation for nurses and midwives working in public and private health and aged care in Queensland. The QNMU seeks to promote and defend the industrial, professional, social, political and democratic interests of over 73,000 members. We have over 200 employees including organisers, professionals and administrative personnel, and manage a multi-million-dollar operating budget. About the Role We are seeking a Servicing Officer to join our Brisbane(West End) office on a permanent full time basis. Working collaboratively with the Member Servicing Coordinator, this role provides advice and representation to individual members, or a group of members as required. In this hands-on and proactive role, your key accountabilities will see you: Protecting, defending and advancing members’ industrial interests in the workplace through individual representation and collective organising Provide professional and effective preparation and representation of members before their employers Liaise with Industrial, Professional and Legal officials to further the interests of QNMU members. Providing advice and guidance to delegates to enable them to effectively support members with local issues The team aspiration is for nurses, midwives and carers to be heard, supported by peers, empowered, guided and directed through sharing professional and industrial knowledge, and are able to access specialist representation. About You Working with the relevant internal stakeholders and as part of a cohesive team, you will have a professional approach, with the confidence to roll up your sleeves and get the job done. To be successful in this role you will possess: Qualifications and experience as a nurse or midwife is highly regarded Demonstrated experience in an advocacy role providing employment representation Demonstrated sound knowledge of state and federal industrial relations legislation Solutions focussed case management skills and negotiation skills An ability to acquire knowledge of the industrial interests of nurses and midwives Qualifications in Industrial Relations, Law or another relevant discipline is a bonus! Commitment to QNMU’s values, purpose and trade unionism in general A valid Driver’s License What are the benefits? Annual salary of $131,981.86 Five weeks annual leave 17.5% leave loading Monthly RDOs or option to work compressed hours 9 day fortnight Flexible and Hybrid work options available 15% superannuation Not for profit employer, with Salary Sacrificing options Health and wellness initiatives An inclusive culture that celebrates all! The QNMU is strongly committed to celebrating all individuals for who they are. We recognise that each of us offers unique strengths; sometimes it just takes a little bit of flexibility and support to allow those strengths to shine… and we are here for it! We strongly encourage people of all backgrounds, identities and abilities to apply - this is a safe, inclusive and supportive space, and we welcome all with open arms! If there are any supports or adjustments, we can make during the recruitment process that will allow you to put your best self forward and demonstrate your capability to full potential, please let us know. We will be happy to accommodate in any way we can. How to Apply To submit your application for this opportunity, click on the “Apply” button and submit your resume and cover letter now! Applications must be submitted by COB, Wednesday, 27th May 2025. If you would like to discuss this opportunity with a QNMU team member, please contact Chris Jones, Recruitment Partner on qnmu.org.au. By applying for this role, you acknowledge that if the QNMU holds information about you, it may be considered as part of the recruitment process. Further information For further information about the QNMU, head to our website www.qnmu.org.au “The QNMU is an Equal Opportunity Employer and encourages women, people of Aboriginal or Torres Strait Island descent, people with a disability and people from non-English speaking backgrounds to be part of an organisation that promotes a diverse and safe workplace environment”. Selection for all vacancies is made based on merit”. The Queensland Nurses and Midwives’ Union of Employees (QNMU) collects personal information from you for the purpose of your job application during the course of the recruitment and selection process. We usually collect personal information from prospective employees through the application form, from referees or through a recruitment agency. We may disclose your personal information to your referees and other persons you nominate or mention in your application. Where you do not provide us with your personal information, we may not be able to consider your application or engage you as an employee of the QNMU. For information on how you may access or correct your personal information or how you can make a complaint about a breach of the Australian Privacy Principles, please refer to the QNMU Privacy Policy at www.qnmu.org.au.