About the client:
Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a talented Admin / Receptionist professional to join their busy team for a casual temporary assignment until end of December 2025.
About the role
As an Admin / Receptionist, you will undertake procedural, clerical, administrative support, and operational tasks including some basic research and analysis activities. Your key duties include:
- Provide counter/reception support for the local office, including handling customer enquiries at self-help kiosks and online support.
- Resolve customer enquiries, provide information, and/or refer customers to appropriate government or community services.
- Manage the team shared email inbox, appointments, and telephone enquiries.
- Coordinate appointments using agency office facilities, ensuring accessibility for participants.
- Undertake research and investigation activities and prepare reports and correspondence.
- Perform data entry activities and ensure follow-up is completed.
About you
To be successful in this role, you must have:
- Proven experience as an Administration Officer, Receptionist, Customer Service, or similar role.
- Basic computer skills and proficiency in MS Office products.
- First Nations cultural knowledge and awareness is a plus
- Excellent communication and interpersonal skills.
- Ability to manage various internal and external stakeholders.
- Ability to handle tasks with competing deadlines and priorities.
Benefits
- ASAP start pending clearance.
- Temporary assignment until 31st December 2025.
- Full-time hours, Monday to Friday.
- $37.36 per hour + super.
- Location: Devonport, TAS.
*** Please note: The successful candidate must hold Australian Citizenship and be willing to complete a federal police check. ***
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community.
Read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
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