Overview
This is a fantastic prospect to join Luminance, the pioneer of Legal-Grade AI for enterprise. Luminance is disrupting the legal profession around the globe and has grown rapidly with enterprise customers across more than 60 countries. Luminance, a market-leading AI company, is seeking a Legal Onboarding Specialist to join our dynamic and growing global Onboarding Team. You will work with a diverse client base, including in-house teams at organizations such as AMD, National Grid, LG and DHL, to ensure customers achieve success from the outset through collaboration during the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customers\' current contract management processes.
Responsibilities
- Onboard and implement Luminance\'s legal AI technology to support seamless integration into customers\' contract management processes.
- Collaborate with the Customer Success Manager to ensure customer success from onboarding through adoption.
- Engage with a diverse client base across multiple countries to address needs and drive value.
Requirements
- Understanding of contract law including negotiating commercial agreements
- High attention to detail
- Project management skills and ability to manage multiple projects at one given time
- Ability to work effectively both independently and as part of a team
- Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience
- Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement
- Comfortable with learning and utilizing new software and technology efficiently. Enthusiastic about the intersection of legal services and emerging AI technologies
- Undergraduate degree at a 2:1 level, or equivalent in a relevant field
- Legal experience considered favourably, for example 2+ years paralegal experience or in a legal support role, with the ability to understand legal contracts, negotiation positions and processes. Familiarity with contract management and legal technology is a plus
#J-18808-Ljbffr
📌 Legal Onboarding Specialist
🏢 Luminance
📍 Sydney