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Community connector

Parkes
beBeeCustomerService
Posted: 9 September
Offer description

About Us

At NSW TrainLink, we help connect passengers all over NSW and beyond. Our intercity and regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.

We support thriving regional communities and economies by helping people access the things that are important to them and by bringing visitors to our stunning regions.

We are committed to providing a safe, integrated, and efficient transport system that connects people, communities and industry every day.


The Role

This part-time role is an opportunity to work in a safety focused operational environment where you will deliver exceptional customer service, undertake a broad range of station functions and assist with enquiries, travel bookings and connecting services.

You will be responsible for the presentation and maintenance of the station, as well as assisting with luggage for the regional services.

You will work alongside our train crew and other stakeholders ensuring safety standards are met and proactively seeking opportunities to minimise potential risks that may arise.


What You Will Do

* Deliver Exceptional Customer Service
* Undertake a Broad Range of Station Functions
* Assist with Enquiries, Travel Bookings and Connecting Services
* Maintain the Presentation and Safety Standards of the Station


Required Skills and Qualifications

* You Are Enthusiastic and Have a Passion to Work Within Your Local Community
* You Are Resilient and Have Outstanding Interpersonal Skills
* You Are Proactive and Confident to Make Prompt Decisions


Benefits

You will receive a competitive rate of pay, including Industry Allowance, as well as superannuation and annual leave loading benefits.


Others

A Talent Pool will be created for current and future temporary and permanent, full-time, and part-time positions at Parkes Station over the next 18-month period. If you are deemed suitable at interview and a vacancy arises, you may be contacted and asked to complete pre-employment checks.

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