This position is a member of the TAIHS multidisciplinary team. The Senior Receptionist/Allied Health Assistant is responsible for providing support to Allied Health Professionals to deliver health care services to TAIHS patients under the supervision of an Allied Health Professional.
Duties & Responsibilities
•Greet and welcome patients/visitors presenting to the clinic
•Ensure a high standard of care and confidentiality is provided to patients, doctors, and workforce
•Ensure the provision of excellent communication and customer skills to patients and employees
•Assist patients with enquires and appointments when they arrive at the clinic in person
•Answer phones and incoming enquiries in a timely confidential fashion
•Book and confirm patient/transport appointments
•Undertake general administrative duties to support the effective operations of the clinic
•Ensure a friendly and courteous disposition with all communication
•Ensure all client documentation is scanned accurately and in a timely manner
•Ensure patient appointments including bookings, confirming, cancellation, rescheduling as required is actioned
•Provide administrative support for Health Professionals, i.e., filing, scanning, and photocopying
•Support patients attending appointments
•Assist visiting allied health providers such as optometrist, podiatrist, dietician and visiting medical specialists
•Coordinate client bookings and patient transport
•Stock, tidy and set up clinical rooms
•Support reports on patient attendance and service delivery
Required Qualifications and Experience
•Cert II Health Administration or equivalent
•Demonstrated knowledge of Aboriginal Community Controlled Health Services and the issues facing these organisations
•Ability to work within a team in ways that are respectful, transparent, and acknowledging of individuals skills, abilities and capabilities
•Ability to autonomously and display initiative, self-motivation, time management and solution focused skills
•Demonstrated ability to take direction, determine priorities and manage workloads to meet agreed timelines and objectives
Required Licenses and Checks
•Ability to pass a National Police Check – no Serious/Criminal/Court Records
•Current Blue Card (Queensland's Working with Children Check)
•Current C Class Drivers Licence (Qld)
•COVID-19 Vaccination: It is a condition of employment for this position to be, and remain, vaccinated against COVID-19
•Proof of qualifications and current registration (as appropriate) are to be provided prior to commencement of employment
•Current First Aid and CPR
For a detailed position description please view this vacancy on the TAIHS Career page
Interested? apply now using the link or enquire to ,au
This job closes Monday September 15th at 5pm