Job Overview
This role involves diagnosing and completing engine repairs at customer sites, with a focus on mechanical field service operations.
Main Responsibilities
* Provide professional services to customers by promptly attending to their needs.
* Detect and resolve issues using specialized tools and documented procedures.
* Maintain schedules and standards for preventative maintenance of engines and related components.
* Elevate unresolved issues to senior technicians or supervisors.
* Document all work through written reports or business system input screens.
* Identify additional service opportunities with customers.
* Pursue training according to skill and business requirements.
* Maintain service vehicles and equipment in good working condition.
* Adhere to health, safety, and environmental policies, reporting incidents to site management as necessary.