Job Title
Senior Clinical Specialist – Electrophysiology Team (Western Australia)
Job Description
Lead expert case coverage to customers utilizing Johnson & Johnson products, assist with training for associate and clinical specialists, and collaborate with sales & marketing to drive commercial opportunities.
Responsibilities
* Provide expert procedural support on advanced electrophysiology cases, especially complex arrhythmias
* Lead training sessions and mentor in‐field teams, ensuring everyone is at the top of their game
* Collaborate with physicians, nurses, and technologists to optimize patient outcomes
* Troubleshoot and resolve product issues quickly to keep procedures running smoothly
* Drive product adoption by proactively showcasing innovations and benefits to healthcare professionals
* Assist with product recalls, complaints, and feedback to enhance future development
* Support sales efforts by identifying clinical opportunities and demonstrating product value
* Represent Johnson & Johnson at industry events and conferences, sharing expertise
Qualifications
* Preferred minimum education: Degree in Health Science or Biomedical Engineering
* Preferred industry experience: EP Cardiac technician, IBHRE completed or current with line manager within 12 months
* Minimum 3 years of experience in a Clinical role
* In‐depth understanding of Electrophysiology and catheters
* Signed off and expert in all arrhythmias, hardware and software
* Strong leadership with an ability to work autonomously
* Proven track record of new technology adoption
* Pass mark of >85% recert/ASTM
Benefits
* Competitive remuneration package
* Continuous training and support
* Award‐winning leadership development programs
* Inclusive, flexible, and accessible working arrangements
* Equal opportunity employer supporting diversity and inclusion
* Up to 18 weeks of parental leave to support new parents
* 4 days of volunteer leave to give back to the community
* Option to purchase up to 2 weeks of additional annual leave for extra time off
* Dedicated Wellbeing Day to prioritise self‐care
* Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
* Employee Assistance Program for personal and professional support
* Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
* Life insurance coverage for added peace of mind
Required Skills
* Account Management
* Analytical Reasoning
* Business Behavior
* Collaborating
* Cultural Competence
* Customer Analytics
* Customer Centricity
* Healthcare Trends
* Learning Agility
* Market Knowledge
* Market Research
* Oracle Customer Data Management (CDM)
* Problem Solving
* Sales
* Solutions Selling
* Sustainable Procurement
* Vendor Selection
All applicants must have rights to work in Australia.
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