Through beautiful Swedish design, we inspire and empower people the world over to live their best life every day
DREAM. DO. ENJOY. SHARE
WE'RE BACK
With the exciting news that we have joined the Brandbank Group, kikki.K has found a new home alongside Seed Heritage, French Connection, allkinds and Commonry. Our dream continues stronger than ever, to inspire and empower people all over the world, in small ways and big, to live their best life every day.
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Come be part of it We've never been more excited about our future.*
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DREAM.*
Are you dreaming of a career where you love arriving at work each day?
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DO.*
What does the eCommerce Coordinator DO?
Some of the incredible things you'll be doing are:
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EMAIL AND PAID MARKETING*
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Build all Kikki.K EDMs in Emarsys and ensure they're executed on schedule
- Oversee the day-to-day implementation of SEM and SEO in conjunction with our agency partners to ensure a strong ROI
- Oversee the day-to-day implementation of Paid Marketing Campaigns in conjunction with our agency partners and internal stakeholders to ensure a strong ROI
- Implement and manage the day-to-day requirements of the Kikki.K Affiliate Program and other digital marketing programs as required
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REPORTING*
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Maintain EDM reporting, including the collation of all EDMs for historical reporting
- Ensure that annotations are entered into Google Analytics to ensure accurate trade history
- Report on EDM database results, including POS Subscribers weekly
- Prepare weekly reports for Trade Meeting and as required on an ad hoc basis by management.
- Complete EDM analysis and relay recommendations for future content to optimise and improve performance.
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HOMEPAGE & CATEGORY BANNER UPDATES*
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Oversee content updates on the Kikki.K websites, both desktop and mobile, including homepage changeovers and the
creation of landing pages and banners and ensure all new content is thoroughly tested before going live
- Ad hoc web content updates as required
- Identify and recommend opportunities to improve site key metrics including (but not limited to) site traffic, site conversion and AOV.
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PROMOTION SET UP*
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Set up promotional campaigns in Admin Panel
- Communicate any relevant set up information to the Digital/Marketing team as it relates to customer facing communication
- Update terms & conditions on the website
- Generate promotional & GE codes monthly for CRM program
- Generate alternate promotional codes as requested for use
- Test promotional set-up end to end before go-live
- Ensure timely activation and removal of promotions
- Managing employee online discounts
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PRODUCT MERCHANDISING*
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Using Comestri, our product information management system (PIM), update all product titles to ensure they're in line with style guide formatting
- Upload all product images and review to ensure they are correct in staging
- Upload all product descriptions and review to ensure they are correct in staging
- Enable product as per timing noted from Planning Team
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INVENTORY MANAGEMENT*
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Work with Planning Team to ensure stock is available for sale in line with campaigns
- Communicate any issues accordingly
- Disable product not planned for re-stock
- Enable "Notify Me" feature for items planned for re-stock
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ENJOY.*
How much ENJOY can you squeeze into one role
Delight in your welcome, which includes Swedish design gifts. Love working with a team of motivated, passionate and supportive individuals. Enjoy spending your generous 60% Team Member discount. Oh, and you won't be working on your birthday, you'll be feeling the birthday love with your paid day off. You'll also enjoy great opportunities for learning and career development through coaching and our online learning platform. And we promise, not one year working anniversary, also known as your kikki.K birthday will go by without a celebration
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SHARE.*
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Come and SHARE your unique talent with us*
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Some of what we're looking for you to SHARE includes: *
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Customer obsessed and driven to build customer love (as a key driver of profitable growth)
- Passionately curious and inherently driven to learn & grow(personally & professionally)
- Previous experience in using eCommerce platforms
- Experience using Product Information Management is an asset
- Advanced knowledge of Microsoft Applications (Excel,Word, Outlook, PowerPoint)
- Industry experience a plus, experience in a similar role a plus
- Good time management with a sense of urgency
- Ability to work autonomously, and add value to the team's administrative needs
- Proactive, resourceful, self-motivated and confident
- Capable of handling pressure and change
- Self-starter, takes initiative
- Can multitask in a dynamic business environment
- Able to learn new processes quickly
- High level or typing speed and accuracy
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Now you've imagined how your dream can become a reality, let us inspire you to chase dreams of your own.*
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