Job Title: Customer Support Professional
We are seeking a motivated and empathetic customer support professional to join our team in Orange. As a Clinic Coordinator, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our hearing healthcare services.
Key Responsibilities:
* To provide high-quality customer service to clients, ensuring their needs are met and exceeded.
* To work collaboratively with clinicians and hearing technicians to deliver comprehensive hearing health care solutions.
* To maintain accurate records and communicate effectively with clients, colleagues, and management.
Requirements:
* Prior experience in administration or customer-facing roles, preferably in retail, healthcare, or allied health.
* Strong interpersonal skills, with the ability to empathize with clients and provide tailored support.
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
About Us:
We are part of a world-leading hearing healthcare group, dedicated to helping people with hearing loss. Our mission is to provide exceptional customer experiences and deliver outstanding hearing health care outcomes.
What We Offer:
* A dynamic and supportive work environment.
* Ongoing training and development opportunities.
* A competitive salary and benefits package.