The Customer Service Department is responsible for delivering exceptional service to our customers.
Job Description
This role involves managing and developing the Customer Service Department, ensuring optimal service delivery while adhering to Council's policies and procedures. The successful applicant will be responsible for maintaining efficient processes, collaborating with other departments, and identifying areas for improvement to achieve the best possible outcomes for customers and the organization.
Required Skills and Qualifications
The ideal candidate will possess a Diploma in Business Administration or equivalent tertiary qualifications in management, business, administration, or a related field. Alternatively, they may have demonstrated experience able to carry out the duties of the role. Please include copies of all relevant qualifications with your application.
Benefits
* Location & Lifestyle: Griffith City offers a vibrant regional economy with a young and diverse multi-cultural population.
* Work-Life Balance: Enjoy 4 weeks annual leave each year, 3 weeks sick leave each year, and 5 weeks Long Service Leave after 5 years.
* Career Development: Opportunities exist for growth and development within the organization.
Others
Council is committed to building a workplace culture that values diversity and inclusion, and welcomes applications from individuals who identify as LGBTIQIA+, workers of all ages, people with disabilities, and those from culturally and linguistically diverse backgrounds.