Overview
Sales Specialist - Join AFR #1 Best Place to Work
Salary + incentives + fantastic benefits
Spend your days selling bucket-list travel experiences - and enjoy the journey yourself!
- Generous commissions & exclusive travel perks
- Remote/hybrid & Work From Anywhere flexibility
- Clear pathways for career growth & learning
Imagine a better way.
Inspiring Vacations is opening a new world of travel possibilities. We are a multi-award-winning technology-driven company creating unique & inspiring travel experiences for customers across the globe. We’re an established, dynamic, and innovative Australian-owned and operated multinational business with a passion for delivering outstanding service, best demonstrated by our entire company’s commitment and participation in customer service. Our collaborative, success-driven team culture and flexible work environment provide opportunities for us to imagine and create exciting new possibilities.
As we continue to grow, we’re on the lookout for experienced, driven Sales Specialists to join our team. If helping people plan unforgettable trips excites you, you’ll fit right in.
We're looking for energetic and ambitious team-players that enjoy managing a high volume of phone-based sales, combined with opportunities to attend customers events. You'll be a driven, customer-centric Sales Specialist with strong travel knowledge and be looking to advance your career with a rapidly growing business.
Responsibilities
- Manage a high volume of inbound and outbound inquiries, providing expert, personalised service to assist customers in booking their bucket-list travel experience via phone, email, chat, or person
- Provide expert, personalised service by communicating clearly and accurately with customers across all platforms, ensuring a seamless, top-tier sales experience
- Represent our brand at weekend events to connect with customers and showcase exciting travel options
- Travel as needed for meetings, training, and customer-facing events, including potential interstate trips
- Proactively address and resolve customer feedback and concerns effectively
- Work collaboratively with our team to deliver industry-leading service
What you'll need to join our high-performing sales team:
- An unwavering commitment to delivering an outstanding customer experience
- Proven success in a similar travel sales role (high-volume inbound and outbound phone sales)
- Highly motivated with proven experience achieving goals
- Confidence to engage with a diverse range of people and present professionally to customers either face to face, or via video
- Calm and efficient in a fast-paced environment with the ability to manage the unexpected
- Excellent verbal and written communication skills
- Exceptional attention to detail and administrative capabilities
- Comfortable learning new systems and digital technologies quickly
- Ability to work independently, with strong initiative and organisational skills
- Available to work full-time on a consistent, flexible 7-day rotating roster, travel to attend regular events, and hold full working rights in Australia.
What’s it in for you?
In return for your commitment, you’ll enjoy our multi-award-winning flexible work culture and benefits. We've been awarded #1 Best Place to Work by Australian Financial Review in 2023 and 2024 based on our commitment to creating a work culture where you can thrive.
You’ll be part of a motivated team with supportive leadership and benefits that are actively shaped based on feedback. We know our success is fueled by our team so we want you to thrive in an environment with tools, support, and opportunities to succeed. You'll also enjoy:
- Flexible Work options : Hybrid WFH, flexible patterns and hours, Work From Anywhere and plenty of flexible leave arrangements.
- Annual Vacation Benefit : Enjoy a free trip each year plus extra paid leave to recharge, plus you can bring a companion on many of our tours - or enjoy generous discounts for you and your friends/family if you take more than one!
- Career growth : Access career development opportunities including annual training allowances and progression planning.
- Collaborative team : Work with motivated colleagues in a high-energy environment with regular team events and fun social activities.
To submit an application:
Please submit a resume and cover letter including a short paragraph about what a positive work culture means to you (it's important to us!). You can apply via the Seek portal or our careers website directly.
If you are shortlisted for the role, we will contact you via (emailprotected) to arrange a telephone discussion. Please do not respond to any suspicious emails requesting you to provide or upload your personal details, identification, or bank or credit card details.
For further information please visit:
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a sales specialist?
- State your residential location (e.g. Melbourne, Sydney or Brisbane)
- Are you available to work flexibly on a 7 day rotating roster, and travel to events as required?
- What does a positive work culture mean to you?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 Sales Specialist - Join AFR #1 Best Place to Work
🏢 Inspiring Vacations
📍 Melbourne