Obsessed with Online Shopping and Digital Detail?
If you love making websites shine, enjoy curating product pages that convert, and get a kick out of seeing your work drive real results - we've got a sparkling opportunity for you.
Join
Michael Hill
at our
Brisbane Support Centre
as an
eCommerce Specialist
, where you'll help bring our digital storefronts to life across Australia, New Zealand, and Canada.
About the Role:
We're looking for a digitally curious, detail-driven
eCommerce Specialist
to support the day-to-day operations of our online platforms. You'll be the go-to for merchandising magic, campaign execution, and performance insights - helping us deliver seamless, engaging experiences for every customer who clicks "add to cart."
This is a hands-on role where your creativity, precision, and love for data will help shape how our products sparkle online.
What You'll Be Doing:
* Curate and manage product listings, categories, and promotional content.
* Execute online campaigns and ensure timely, accurate launches.
* Optimise product visibility through smart merchandising and navigation.
* Monitor site performance and customer behaviour to uncover insights.
* Collaborate with cross-functional teams to align messaging and promotions.
* Support A/B testing and on-site enhancements to improve UX.
* Keep our digital shelves stocked, sorted, and sparkling.
What You'll Bring:
* Experience in eCommerce, online retail, or digital merchandising.
* A keen eye for detail and a love for making data-driven decisions.
* Familiarity with eCommerce platforms (Salesforce Commerce Cloud preferred) and analytics tools (Google Analytics, Excel, Tableau).
* Strong communication skills and a collaborative mindset.
* A proactive, organised approach to juggling multiple priorities.
* Bonus points for experience in fashion, jewellery, or luxury retail
Why You'll Love Working Here:
* A supportive, inclusive, and fun team culture.
* Opportunities to grow your digital career in a global brand.
* Be part of a trusted name across Australia, New Zealand & Canada.
* Enjoy generous discounts on our stunning product range.
Ready to Make Our Digital World Shine?
Apply Now
and help shape the future of online retail at Michael Hill.