Business analyst – people and culture process design

Business Analyst – People and Culture Process Design

Sydney

Job ID: 22694

16-Jun-2026

Permanent - Full time, Mid-senior

Other, People and Culture, Projects & Change (non Technology)

Overview

Our People and Culture Digital, Change and Delivery team are part of our Financial Help shape the future of People and Culture at Macquarie. At a pivotal point in our transformation journey, and with strong leadership backing, we are building a digitally enabled, scalable and future-ready People and Culture function across our global organisation. In this role, you will leverage your expertise in business process design to support delivery across organisational design and the people and culture transformation more broadly.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you're empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

As a Business Analyst within the Service Transitions program, you will articulate business requirements, conduct impact analysis, and maintain strong stakeholder engagement. You will partner closely with peers across People & Culture, Technology, and the Employee Experience Design team to identify impacted stakeholders, propose solutions, and present your findings.

You will deliver business analysis to support the transition of services into People Experience (Px). This includes mapping current and future state processes and supporting the design of end-to-end employee services. You will apply customer‐centred methodologies to develop data‐led solutions across complex systems, ensuring services are aligned to employee needs and organisational objectives.

You will also play a key role in supporting planning activities across the People & Culture transformation team. Drawing on core business analysis expertise, you will help ensure clarity, consistency, and effective execution across the program.

What you offer

• 5-7 years' experience as a Business Analyst, ideally within the people and culture or people experience domain
• Familiarity with data literacy, building business requirements, and testing approaches and execution
• Proven experience in business process mapping and design
• Familiar with agile methodology and tools, such as JIRA and Confluence
• Strong communication and influencing skills, with an outcome focused approach and strong attention to detail.

What we offer

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks' paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks' paid leave for non‐primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months' gender affirmation leave, including 6 weeks' paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio‐economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team in the application process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.