Manage and Coordinate a Team of Professionals in a Fast-Paced Service Delivery Environment
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This role involves overseeing the management of day-to-day operations, ensuring availability of services to meet client requirements. Strong leadership, coaching, and guidance are essential for a team of 40+ professionals. Additionally, you will be responsible for actively participating in the end-to-end recruitment and selection process, providing daily operational support, and reviewing customer feedback.
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Key skills and qualifications required include experience in a fast-paced service delivery environment, strong communication skills, time management, and negotiation abilities. You will also need to have proficiency in Microsoft Office products and previous experience in a similar operational role will be highly regarded.
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The successful candidate will benefit from working with a cohesive, friendly, and supportive team, as well as having opportunities for career progression and professional development. Flexible working arrangements will also be available.
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Applications should be submitted with a resume and cover letter in Word or PDF format. No recruitment agencies please.
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Work Schedule: Monday to Friday
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Job Description:
As an Operations Controller, you will oversee the management of day-to-day operations, ensuring availability of services to meet client requirements. This includes managing a team of 40+ professionals, actively participating in the end-to-end recruitment and selection process, and providing daily operational support.
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Key Skills and Qualifications:
* Experience in a fast-paced service delivery environment
* Strong communication skills
* Time management skills
* Negotiation abilities
* Proficiency in Microsoft Office products
* Previous experience in a similar operational role (highly regarded)
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Benefits:
* Cohesive, friendly, and supportive team
* Opportunities for career progression and professional development
* Flexible working arrangements
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How to Apply:
Submit your resume and cover letter in Word or PDF format. No recruitment agencies please.
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Schedule:
Monday to Friday
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